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Shipping Policy

Return / Delivery policy for online orders (Canada)

Your order will be processed within 48 hours (2 working days) and after the receipt of payment confirmation. Depending on the destination and the availability of products, delivery time may vary from 1 to 8 business days.

If you have provided a valid e-mail address with your order, a tracking number for your order will be sent to you, so that you can track your package via the Canada Post or ATS Healthcare websites.

In the event that you received a product in poor condition (with supporting evidence required), Wandler Probiotics will replace and send the same product without any additional cost.

If you have any questions with regards to your shipment, the return policy have received a product in poor condition, please do not hesitate to contact us by telephone between 9am to 5pm (EST) from Monday to Friday at 1-905-357-0800 or by e-mail at [[ info@vitabiosa.com ]].

 

Return / Delivery policy for online orders (USA)

Your order will be processed within 48 hours (2 working days) and after the receipt of payment confirmation. Depending on the destination and the availability of products, delivery time may vary from 5 to 10 business days.

If you have provided a valid e-mail address with your order, a tracking number of your order will be sent to you, so that you can track your package via the Canada Post website.

In the event that you received a product in poor condition (with supporting evidence required), Wandler Probiotics will replace and send the same product without any additional costs.

If you have any questions with regards to your shipment, the return policy have received a product in poor condition, please do not hesitate to contact us by telephone between 9am to 5pm (EST) from Monday to Friday at 1-905-357-0800 or by e-mail at [[ info@vitabiosa.com ]].

 

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